All trikes are customized. Thus, they are not subject to return.
In case of reclamation, please contact us via email email@example.com and provide us with full description of the issue accompanied by high-resolution photos.
In case of a manufacturing defect or of an error/omission of the factory, all modifications and relative shipping charges are at DTpropeller’s expenses.
In case of an error/omission of the client, of inaccurate measurements provided by client or other issues due to improper operation, all modifications and relative shipping charges are at client’s expenses.