Loading...

CATALOG
 

Корзина

  • en
  • fr
en English

Delivery and payment

Payment terms

Payment methods are as follows:

  • bank transfer (your bank may apply banking fees and charges for international bank transfer)
  • bank card (no bank fees or any other charges). We accept payments by Visa and Master card with 3D secure enabled, a security protocol that reduces fraud and makes online shopping safer.

Once online payment is made, you will get a confirmation of the transaction by e-mail. Please keep all messages relative to online payment.

Here below you can see a sample of proof of payment.

https://dtpropeller.com/wp-content/uploads/2019/12/YhTKWG.png

Delivery terms and conditons

The delivery and package are not included in the price of the propeller and are paid extra. Shipping charges are calculated on the basis of the weight, size of ordered products and country of destination.

All international parcels are shipped via tracked Priority Mail.

The average delivery time for propellers is 10-15 days.

Our package (double boxes made of five-layer corrugated cardboard) is safe and protects propellers from damage. We secure additionally tips of blades by extruded polystyrene foam.

Return policy: propellers

  • All returns and exchanges must be authorized. Please email us at office@dtpropeller.com
  • All claims must be placed within 5 (five) working days of receipt of goods.
  • All goods must be returned within 14 working days of purchase.
  • Returned goods must be in the original packaging.
  • Defects of propellers must not be due to misuse, accidents, shocks, poor take off, flying or landing technique and so on.

REASON OF RETURN/EXCHANGE

SOLUTION

CONDITIONS

REFUND OF SHIPPING EXPENSES

Propeller does not fit because client provided the incorrect information during order placement. 1. client can return propeller Returned goods must have no signs of wear – shipping expenses are not refundable;

– return shipping is at client’s expenses;

– additional fees of 25 euro are applicable to cover customs fees that are due on the reception of returned goods.

2. client can exchange propeller Returned goods must have no signs of wear – shipping costs are at client’s expenses;

– additional fees of 25 euro are applicable to cover customs fees that are due on the reception of returned goods.

Propeller is unused and you would like to cancel the purchase client can return propeller returned goods must have no signs of wear – shipping expenses are not refundable;

– return shipping is at client’s expenses;

– additional fees of 25 euro are applicable to cover customs fees that are due on the reception of returned goods.

Propeller does not fit because of a manufacturing defect client can exchange propeller Light wear is admissible shipping cost are at DTpropeller’s expenses
Propeller does not fit because the order was incorrectly filled by DTpropeller. client can exchange propeller Light wear is admissible shipping cost are at DTpropeller’s expenses

Return policy: trikes

All trikes are customized. Thus, they are not subject to return.

In case of reclamation, please contact us via email office@dtpropeller.com and provide us with full description of the issue accompanied by high-resolution photos.

In case of a manufacturing defect or of an error/omission of the factory, all modifications and relative shipping charges are at DTpropeller’s expenses.

In case of an error/omission of the client, of inaccurate measurements provided by client or other issues due to improper operation, all modifications and relative shipping charges are at client’s expenses.

https://dtpropeller.com/wp-content/uploads/2019/11/logo-1.png
CARBON PROPELLERS AND CARBON TRIKES

CONTACT INFORMATION

Belarus, 231744, Grodno region, der.Zagorniki
+ 375 29 676 79 89 (Russian, Polish)
+ 39 346 6307229 (English, French, Italian)
E-mail: office@dtpropeller.com

DT Propeller
5.0
powered by Facebook
Sinan Kaya
Sinan Kaya
2019-11-03T17:53:04+0000
Fast delivery, good quality, affordable prices and top communication. Highly Recommended!!
Michel Lahargou
Michel Lahargou
2019-10-28T10:16:19+0000
C'est ma deuxième hélice hélice DT tripale carbone réglable au sol. Que du bonheur : poussée, silence, absence de vibrations,poids, le tout à un prix plus que compétitif. Du travail très professionnel. Merci à toute l'équipe ! Michel.read more
Patrick Massenavette
Patrick Massenavette
2019-08-08T20:17:11+0000
réponse en français très rapide. Service au top.!
Rob Gooderham
Rob Gooderham
2019-04-13T13:55:38+0000
Excellent customer service and I would recommend them.
Jimmy Miau
Jimmy Miau
2019-01-27T18:46:21+0000
Hélice bois 125 cm pour PAP 125 impeccable Très satisfait du produit
Florian Willer
Florian Willer
2018-11-14T15:04:50+0000
Very happy with the propeller. Balancing is spot on, quick shipping and great service, and it looks awesome!
Rocco Leo
Rocco Leo
2017-12-12T17:19:30+0000
Александр Покидько
Александр Покидько
2017-12-12T14:59:40+0000
Tommy Gossett
Tommy Gossett
2017-10-26T05:22:30+0000
I have purchased 2 props and highly recommend DT Propellers. Great quality and craftsmanship at a reasonable price. (Plenty of thrust on my Walkerjet Simonini Mini 2 Plus)read more
Sliding Gillou
Sliding Gillou
2017-09-17T15:54:36+0000
Parveen Wadhwa
Parveen Wadhwa
2017-02-28T16:26:19+0000
Rob Gooderham
Rob Gooderham
2016-12-29T18:32:33+0000
I have purchased 3 propellers from this company and I would highly recommend them. Fantastic service :)
DTpropeller Dzmirty
DTpropeller Dzmirty
2016-02-01T15:04:03+0000
Next Reviews